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Access / create equipment-specific notes from the mobile app
We would like to be able to create and read equipment-specific notes from the mobile app
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We should be allowed to change contact and phone numbers.
People move and it makes us look more professional
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Flag to know if i am the lead or the second on the work order
I get an assignment to work with the lead but I would not be closing the work order at completion.
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Start of week on Monday
Service Tech is set up where the week starts on Sunday. No one starts a work week on Sunday. This creates issues when my company’s set up Monday through Saturday. If I go to an emergency service call on Sunday, the time goes into the next week, wh...
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Please complete non direct payroll button
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Make third-party attached paperwork editable
So you don’t have to take an image of a PDF that is already in the work order save the image then edit the image then upload the image in attachments
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AI Scheduling
use artificial intelligence in dispatch systems to automate and optimize various aspects of dispatch operations, such as resource allocation based on site/tech location, skill set, etc.
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AI comments
Provide an option for the tech to use AI to read and rewrite the work order comments/notes.
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Clock in/out limits
Provide a security level that limits the ability for a technician to edit or change there clock in/out times after they have clocked out of the work order.
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ability to enter employees' time as PTO, Vacation, Holiday ect
as of now there is no way to enter an employees time as PTO, Vacation, Holiday ect, just regular or overtime.
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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