Many service contracts have exclusions. Maybe not all inventory items are included in contracts. Service Techs can add the material via STMA but the cost and pricing comes through as ZERO on the work order. If we want to be able to invoice the customer for materials not included in the contract, we need to delete and re-enter the material lines.
Rae Marie Drews
| Company | Neuman Pools, Inc. |
| Job Title / Role | Accounting / Spectrum Software Specialist |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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